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We have a refreshing approach to working with our customers that sets us aside from our competitors. We steer clear of maintenance contracts, retainers, call out charges and service level agreements – these are costs and measures that other people charge but do they present value for money? We believe in transparency – you pay a fair price for the work undertaken with our charges identified from the start. We won’t commit to you to deliver to you a service we can’t provide, or sign you up for services you don’t need. We also believe in dialogue and will always discuss the detail of any work undertaken at all times so you remain happy with the cost to your company. Over a period of time we aim to move our relationship away from supplier to be your partner. For many of our existing clients we have become an integral part of their organisation. We do of course have a support agreement which sets our basic terms and conditions of engagement. This is tailored for each customer to meet your requirements. Please call us to discuss our rates and charges for our services. |
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